MEDIA RELEASE
Tuesday, 19 January 2010
AUSTRALIA'S PILOTS SLAM JETSTAR FOR ATTITUDE TOWARDS SAFETY WHISTLEBLOWERS
The Australian and International Pilots Association (AIPA) today condemned Jetstar CEO Mr. Bruce Buchanan, over recent comments regarding serious safety problems at Jetstar Pacific.
Last week it was revealed that regulatory authorities in Vietnam had censured Jetstar Pacific over these safety problems. Two courageous Jetstar engineers who had acted as whistleblowers over the safety problems were sacked.
AIPA President Captain Barry Jackson said today that Mr. Buchanan’s behaviour towards these men was appalling.
“Our members continue to contact this Association, deeply concerned about Mr. Buchanan’s attitude to safety, revealed by his public comments about these two engineers.
“Mr. Buchanan’s comment that “there would be no apology nor would these gentlemen be reinstated” frankly sends an ominous signal throughout the Jetstar Group.”
“It appears the points raised by the two engineers have been upheld by Civil Aviation Safety Vietnam, so they have been vindicated. They have done nothing wrong. Jetstar Pacific has in fact been found to have done the wrong thing.”
Captain Jackson said that the International Civil Aviation Organisation (ICAO) was currently implementing a Safety Management System (SMS) worldwide, including ‘Just Culture’ principles. This means any person, no matter what rank or status, is encouraged to report any safety related concerns they may have without fear of retribution.
“In this way an airline can be sure everyone takes responsibility for safety and that individuals can be confident they will not be discouraged, no matter how small their concern may be.”
“The result of Mr. Buchanan’s comments will no doubt be that people will be too scared to report any safety concerns they may have – this is a very dangerous state of affairs in any airline operation, and a disgrace in an operation with close ties to Qantas.”
“Mr. Buchanan’s attitude flies in the face of this international regulatory reform. He needs to sit down with his organisation’s pilots and other employees and work in a collaborative manner on instituting a ‘just culture’ across the Jetstar group. Our Association would welcome such an initiative.”